Leveling the Playing Field
Real AI functionality without the overhead or disruption.
Apply to the Private Pilot
We're ready to work with a small group of freight operators who want hands-on access, a direct line to the team, and a head start on what AI can do for their operation.
The Objective
Equip AI to handle the manual, repetitive, and time-consuming tasks your team deals with every day
- ✓ Supercharge your existing team
- ✓ Make your existing workflows faster and more efficient
- ✓ Brings AI into your existing stack without replacing what works
Clients Are Paying Attention
A landmark statistic from the 2025 Third-Party Logistics Study by NTT Data found that 74% of shippers would switch 3PL providers based on their AI capabilities.
Why AI Is a Natural Fit
Common Cases
What AI already does well
Document Processing
Pulls shipping details, billing information, and other critical data from PDFs, images, and scanned documents without requiring manual extraction
Carrier & Customer Communications
Analyzes data already in your systems to draft capacity requests, service failure responses, and status updates in freight-specific language
Email Handling & Order Entry
Reads the natural language in incoming emails, builds loads from that information, and populates your TMS automatically
Instant Quoting
Accepts requests in plain language (with lane history and location context already factored in) and returns rates across carriers
LTL Freight Classification
Learns your freight over time to determine the correct NMFC class before a shipment moves, reducing reclassification surprises
What You Can Expect
- ✓ Fewer status check calls per load
- ✓ More loads managed per broker without adding headcount
- ✓ Time saved per classification task — from 10–15 minutes manually to seconds with AI
- ✓ Hours of manual work recovered every day
Results like these are no longer exclusive to the largest players.
Closing the Gap
The largest brokers are running dozens of AI agents that handle thousands of shipments, automating hundreds of hours of manual work every day. The capabilities that used to require enterprise budgets are now within reach for any brokerage. We're here to help you close that gap.
Frequently Asked Questions
No. The brokers who thrive with AI are the ones who use it to handle the repetitive, time-consuming work so their team can focus on relationships, problem-solving, and growing the business. AI handles the grind. Your team handles everything that actually requires judgment.
Practical, operational things: reading incoming tenders and building loads, pulling data from documents, drafting carrier and customer communications, returning quotes across carriers, and flagging freight classification issues before they become invoice surprises. These aren't future capabilities. They're working today.
It works alongside what you already have. The goal is to add AI capability to your existing stack, not replace it. Your TMS stays. Your workflows stay. Your team stays.
Smaller brokerages often see the highest per-user return from AI precisely because there's no redundancy to absorb inefficiency. When a classification task goes from 10 to 15 minutes down to seconds, or status check calls drop across your book of business, the math moves quickly.
AI works best when your team can see its reasoning, not just its output. The right approach keeps humans in the loop on decisions that matter, and uses AI to handle the volume work where speed and consistency are the win.
Probably more than you think. AI is particularly good at creating structure from messy, email-driven workflows. It doesn't require a clean data warehouse to get started. Your existing emails, documents, and TMS data are enough to begin.
74% of shippers say they would switch 3PL providers based on AI capabilities. The largest brokers are already running dozens of agents across thousands of shipments. The competitive cost of waiting is now higher than the cost of getting started.